Who we are

Twinspoke is made by an independent developer ("we", "us"). We decide how the information described here is used. You can reach us at tiwnspokecontact@gmail.com about anything in this policy.

The Twinspoke app

Twinspoke runs on your computer. It doesn't have an account, and it doesn't send us analytics, telemetry, crash reports or anything else. It doesn't connect to the internet on its own. Your chats, settings and projects are kept in folders on your computer, and nobody else can see them unless you share them.

Twinspoke starts Claude Code and the Codex CLI, which you install and sign in to yourself. To do their work, those programs send your requests and the code they work on to Anthropic and OpenAI, under your own accounts. Their privacy policies apply to that (Anthropic, OpenAI). Twinspoke never reads, stores or sends your sign-in details for either one. When you ask the setup guide to install Claude Code or Codex, it runs their official installers, which download from Anthropic or OpenAI.

If you turn on phone access, your phone connects straight to your computer over your home network or Tailscale, and only after you pair it. If you also turn on a public address, that traffic goes through Tailscale Funnel, which Tailscale's privacy policy covers. Phone access is off until you turn it on.

This website

The website doesn't use cookies, analytics, advertising or tracking scripts, and it doesn't load fonts or code from other companies. Our hosting provider, Cloudflare, processes the technical information every website receives, such as your IP address and browser type, to deliver the pages and protect them from attacks (Cloudflare's privacy policy).

When you buy Twinspoke

Payments are handled by Stripe. On Stripe's checkout page you enter your payment details, name, email address and billing address, and Stripe processes them under its own privacy policy. Stripe's checkout may use cookies to process your payment and prevent fraud. We never see or store your full card number.

From Stripe we receive your name, email address, country and postal code, what you bought, the amount, any tax, and an order number. We use them to:

• give you your download (the download link checks your order number with Stripe);
• send your receipt, answer your questions and handle refunds;
• keep the tax and accounting records the law requires;
• prevent fraud and misuse of downloads.

We only email you about your purchase, about important changes to Twinspoke or this policy, or in reply to you. We won't send you marketing unless you've asked for it, and you can opt out at any time.

When you write to us

If you email us, we keep your message and our reply so we can help you. We don't use it for anything else.

Why we're allowed to use it

If you're in the EU, the UK or a similar place, the legal bases are:

• Contract: to sell you Twinspoke, deliver it and support it.
• Legal obligation: to keep tax and accounting records.
• Legitimate interests: to keep our services secure and stop fraud and misuse.

Who else handles it

We don't sell, rent or share your personal information for advertising. These service providers process it for us, only to provide their services:

• Stripe, for payments;
• Cloudflare, for hosting the website and the download;
• our email provider, for receipts and support emails.

We may also disclose information if the law requires it, or to protect our rights or someone's safety. Some providers process data in the United States and other countries, with the safeguards the law requires, such as standard contractual clauses.

How long we keep it

• Order records: as long as tax and accounting law requires, which is usually up to 7 years.
• Support emails: until your question is resolved, and for up to 2 years after that.
• Hosting logs: only as long as Cloudflare keeps them for security.

Your rights

You can ask us for a copy of the personal information we hold about you, or ask us to correct it, delete it, limit how we use it, or send it to you or someone else in a common format. You can also object to how we use it. Email tiwnspokecontact@gmail.com and we'll answer within 30 days. We may need to keep some records the law requires, such as order records for tax. If you're in the EU or the UK, you can also complain to your data protection authority.

If you live in California or another US state with a privacy law, you have similar rights to know, correct and delete your information. We don't sell or share personal information as those laws define it, and we won't treat you differently for using your rights.

Children

Twinspoke is meant for adults who write software. We don't knowingly collect information from children under 13, or under 16 in the EU. If you think a child has given us information, tell us and we'll delete it.

Security

We keep the information we hold to a minimum and protect it with reasonable safeguards. Payments and card details stay with Stripe.

Changes

If we change this policy, we'll update the date at the top. If a change matters, we'll say so on this page, and we'll also email customers.